The scripts below are the verbatim, automated announcements played to every caller before any text message is sent by the Boomerang Texts missed-call follow-up service. All messaging is consumer-initiated: a text is only ever sent to a phone number that has first placed a call to the service. No number is messaged without the consumer initiating that inbound call, and after-hours callers receive no text unless they affirmatively press 1 after hearing the disclosure.
Where a script reads [Business Name], the system automatically inserts the name of the specific business the consumer called.
Business hours. When a call to a participating business goes unanswered, the caller hears the following before the text is sent:
After the disclosure, callers hear: "Or stay on the line to leave us a message after the tone." and may leave a voicemail in addition to receiving the text.
After hours. Outside the 8:00 a.m.–9:00 p.m. local texting window, no text is sent unless the caller presses 1 after hearing this disclosure. The keypress is the caller's affirmative consent:
Callers who do not press 1 are never texted. They then hear: "Or stay on the line to leave us a message after the tone." and may simply leave a voicemail.
The demo line lets a prospective customer experience the service by dialing it directly. Every caller hears the following before the demo text is sent:
After hours, the demo line sends no text unless the caller presses 1:
Every outbound message includes STOP opt-out instructions. Replying STOP immediately and permanently halts messages to that number (handled at the carrier-messaging level); replying HELP returns support information including a contact email. Callers who have previously opted out are never texted again — if they call back, they are routed to voicemail instead.