Each business on the service also has its own copy of these scripts, with its name filled in and its own text message terms and privacy policy beside them, at boomerangtexts.com/sms/<its toll-free number>/consent.
The scripts below are the verbatim, automated announcements played to every caller before any text message is sent by the Boomerang Texts missed-call follow-up service. All messaging is consumer-initiated: a text is only ever sent to a phone number that has first placed a call to the service. No number is messaged without the consumer initiating that inbound call, and after-hours callers receive no text unless they affirmatively press 1 after hearing the disclosure.
Where a script reads [Business Name], the system automatically inserts the name of the specific business the consumer called.
Business hours. When a call to a participating business goes unanswered, the caller hears the following before the text is sent:
Callers may leave a voicemail in addition to receiving the text.
After hours. Outside the 8:00 a.m.–9:00 p.m. local texting window, no text is sent unless the caller presses 1 after hearing this disclosure. The keypress is the caller's affirmative consent:
Callers who do not press 1 are never texted. They may simply leave a voicemail.
The demo line lets a prospective customer experience the service by dialing it directly. Every caller hears the following before the demo text is sent:
After hours, the demo line sends no text unless the caller presses 1:
Every outbound message includes STOP opt-out instructions. Replying STOP immediately and permanently halts messages to that number (handled at the carrier-messaging level); replying HELP returns support information including a contact email. Callers who have previously opted out are never texted again — if they call back, they are routed to voicemail instead.